For independent retailers
You buy well. Then the admin gives the margin back.
AI and automation for independent and multi-channel retailers: supplier price lists read on arrival, listings drafted rather than typed, and stock questions answered without you.
Where the week goes.
Four jobs that follow a pattern, still done by hand. They are the ones worth looking at first, because a pattern is the part a machine can take.
Supplier price changes arrive as a PDF
A new price list lands by email and someone keys it in line by line — or does not, and you sell the season at last season’s margin.
The list is read on arrival, differences against your current prices are flagged, and a person approves changes instead of typing them.
Listings are written one at a time
Every new line needs a title, a description, and attributes written by hand, then written differently again for each channel.
Copy and attributes come back drafted from the supplier data, in your voice, ready to check before anything goes live.
"Do you have it in stock?" eats the day
The same question arrives by phone, email, and message. Someone checks a screen and answers it, dozens of times.
Routine availability questions get answered automatically, and only the awkward ones reach a person.
Every customer query starts from scratch
Each message means reading it, finding the order in another tab, and writing a reply from memory of the policy.
The reply arrives drafted with the order attached and the policy already applied, ready to send or rewrite.
We have not shipped an engagement in this sector yet. When we do, it goes here. Until then this page describes what we would build, not what we have delivered — our one published case study is in medical billing.
The same four services, pointed at this.
Nothing on this page is a separate product. It is AI workflows, automation, custom software, and web — applied to the way your business already runs.
Stay in the loop. Stay ahead.
Your discovery session starts before we even meet.
Tell us about your business in a two-minute form and our AI discovery agent will interview you before the call, so we arrive already understanding it.